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FAQ
How Can We Help You?

We have list the following FAQs for your reference.
If you still have questions, please feel free to contact us.
Our dedicated sales team and professional technicians are always at your service.

1、Are you a real manufacturer or a trading company?
We are a professional direct manufacturer with over 30 years of experience in self-adhesive label material production. Our factory is located in Rui'an, Wenzhou, equipped with complete independent production, coating, die-cutting and slitting workshops. No middleman, we can provide competitive factory prices and stable supply capacity.
2、What types of self-adhesive label materials can you provide?
We offer a full series of complete label substrate materials to meet diverse global printing and application needs. Our main products include thermal paper, semi-gloss paper, wood-free paper, transparent BOPP, white glossy BOPP, silver metallized BOPP self-adhesive materials, and glassine release paper. All products support matching different printing processes and usage scenarios.
3、What is your MOQ (Minimum Order Quantity)?
We support flexible order quantities. For conventional standard materials in stock, small batch orders are acceptable. For customized size, thickness or special-process products, the MOQ is negotiable based on specific requirements. We cater to both small batch trial orders and large bulk wholesale orders for global clients.
4、Can you provide customized label material solutions?
Yes, customized service is our core advantage. We can customize product size, thickness, adhesive strength, surface finish and printing performance according to customers’ specific application industries (logistics, food, cosmetic, pharmaceutical, electronics, retail etc.) and local market standards. Our technical team will provide one-stop tailored solutions.
5、How do you guarantee product quality?
We implement full-process standardized production and strict quality inspection from raw material incoming to finished product delivery. Equipped with automated production lines, we avoid manual errors effectively. All products comply with international production standards, with stable viscosity, flat surface and excellent printing performance. Strict quality sampling and testing are conducted before shipment to ensure zero defective goods for customers.
6、What is your production and delivery lead time?
Standard in-stock products can be delivered within 3-7 working days. For customized orders, the production cycle is 7-15 working days according to product complexity and order quantity. With sufficient production capacity and complete industrial supporting resources, we can ensure on-time delivery and support urgent order arrangements.
7、Which countries and regions do you mainly export to?
Our products are exported to customers all over the world, covering Europe, North America, Southeast Asia, the Middle East, Africa and other regions. Our label materials are widely recognized and applied in retail, logistics, food, daily chemical, pharmaceutical and electronic manufacturing industries globally.
8、What payment terms do you accept?
We support flexible and international common payment terms to facilitate global cooperation, including T/T (Telegraphic Transfer). For long-term cooperative customers, we can negotiate more favorable payment terms based on cooperation volume and credit status.
9、Do you provide after-sales support for overseas orders?
Yes, we provide full-cycle professional after-sales service. If customers receive products with quality problems or have usage/printing technical questions, our professional service and technical team will respond quickly and provide effective solutions. We focus on long-term cooperative relationships rather than one-time deals.
10、Can you provide free samples for quality checking?
Absolutely. We can provide free sample sheets of all our mainstream and customized self-adhesive materials for customers to test printing effect, adhesive performance and applicability. Customers only need to bear the express freight.